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Servant Leadership

The Leader's Compass - Newsletter (Leading with Integrity)

Lead with integrity by aligning actions with values, building trust through honesty, responsibility, and doing what's right—every time.

“Integrity is doing the right thing, even when no one is watching.” – C.S. Lewis

Leadership is not about titles, positions, or power. It’s about influence, example, and trust. At the foundation of great leadership is a quality that cannot be faked, bought, or manufactured: integrity.

Integrity is the moral compass that keeps a leader aligned with their values. It is the consistency between what a leader says and what they do. When people trust your word, when they know you’ll choose what’s right over what’s easy, when they can count on you to stand firm in your principles even under pressure—that’s when you become the kind of leader others want to follow.

Why Integrity Matters in Leadership

Integrity builds trust—and trust is the currency of leadership. Without it, people may comply, but they won’t commit. Teams may perform, but they won’t excel. A leader’s character, more than their charisma or credentials, is what gives others the confidence to follow them into uncertainty, to believe in a shared mission, and to stay resilient through challenges.

Integrity also brings clarity. When you lead with a strong moral compass, decision-making becomes simpler—not always easier, but clearer. You're guided by values, not just by what’s popular, convenient, or profitable.

In The 21 Irrefutable Laws of Leadership, John Maxwell emphasizes the Law of Solid Ground—which states that trust is the foundation of leadership. You cannot lead people effectively if they don’t believe in your character. And that belief is earned through consistent actions over time.

How to Lead with Integrity

Here are a few essential habits of leaders who lead with integrity:

1. Keep Your Promises

Follow through. Whether it’s a simple commitment to show up for a meeting or a strategic decision that impacts your whole organization, your word should mean something. Integrity is not built in grand moments—it’s built in the small, daily choices to honor your commitments.

2. Be Honest—Always

Speak the truth with courage and compassion. Transparency fosters trust. Leaders who speak honestly, even when the message is hard to deliver, demonstrate strength and authenticity.

3. Align Your Values with Your Behavior

Know what you stand for, and let your actions reflect it. When you say people come first, prove it by how you treat them. When you talk about excellence, show it in the details. Integrity is when your words and actions match—consistently.

4. Take Responsibility

When you make a mistake, own it. Don’t shift blame or make excuses. People respect leaders who are accountable. When you acknowledge your failures and learn from them, you model humility and growth.

5. Make the Right Choice, Not the Easy One

Integrity often costs something. It might mean losing an opportunity, admitting fault, or standing alone. But the long-term cost of compromising your values is far greater. Leaders of integrity choose what is right, not what is expedient.

A Story to Reflect On

One of the most powerful examples of integrity in leadership comes from Cheryl Bachelder, the former CEO of Popeyes Louisiana Kitchen. When she took over, the company was struggling. Rather than focusing on pleasing Wall Street, she focused on serving the people—franchisees, team members, and customers. She made values-based decisions, communicated transparently, and prioritized service over ego. Over time, this approach turned the company around and built a culture rooted in trust and excellence. Her book Dare to Serve is a masterclass in servant leadership led with integrity.

A Challenge for the Week

Ask yourself:

  • What are the core values I want my leadership to reflect?
  • Where in my life or leadership might there be a gap between what I say and what I do?
  • What small decision today can reinforce my commitment to lead with integrity?

Choose one area to strengthen. Maybe it's returning a call you’ve been avoiding, admitting a mistake to your team, or standing up for someone who needs support. Let this be the week where your leadership becomes even more aligned with your values.

Final Thought

Integrity is not a leadership style—it is the foundation of leadership itself. When you lead with integrity, you become a lighthouse for others, offering clarity, direction, and hope. The storms will come. The pressures will rise. But your consistency and character will hold firm. That’s the kind of leader the world needs.

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